Terms and Conditions

Terms and Conditions

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1) General

  1. Purchasing on this website deems agreement to the terms and conditions as set out below.
  2. PartWerx is a trading name of VWPI Limited (company registration number 08994130), a company authorised to conduct business in the United Kingdom, from here on known as the seller.
  3. Personal data entered by you, is deemed to be accurate and correct to the best of your knowledge, known from here on as the buyer.

2) Privacy statement

  1. PartWerx is committed to meeting its obligations under the European General Data Protection Regulation. PartWerx strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the law. PartWerx will only use data in ways relevant to carrying out its legitimate purposes and functions in a way that is not prejudicial to the interests of individuals. PartWerx will take due care in the collection and storage of any sensitive data. PartWerx staff will do their utmost to keep all data accurate, timely and secure.
  2.  No personal data will ever be sold and is secured using industry leading PCI compliant software and methods, with all transits of data sent under a SSL Secure environment and all data managed with the strictest of security.
  3. Software places a encrypted “cookie” on all devices/computers this helps keep out spammers and hackers as well as bots that slow the site down. They also help to improve website performance by measuring use of data bandwidth, to identify purchasers for the prevention of fraud, this includes ip addresses which are securely stored along with order when being sent to the payment merchant. the smallest part of cookies are to measure visits and returns to the site to allow tailored content to your personal preferences. For more information about Cookies, please see our Privacy Policy

3) Product specification

  1. The specifications contained in this website are for information purposes only, PartWerx has described all products based on manufacturers specifications, where possible, and general experience of the parts, or in the case of used parts, as accurately as possible with defects noted. Please check the make and model, part number if relevant and compatibility before placing an order for applicable parts.
  2. Some illustrations in this website are taken from the manufacturer and therefore the actual product received may differ slightly.
  3. VW Parts International has tried its hardest to illustrate the parts specifications for all products listed. Please provide vehicle registration and/or VIN number if in doubt and we can assist with parts compatibility.
  4. All Parts are Brand New unless clearly stated as New Old Stock or Used.  Parts are sold exactly as detailed, please refer to individual listings.
  5. Returns will be accepted on all parts, providing they have Not been Fitted or removed from ‘sealed’ packaging and returned in original packaging. Please notify us of any intention to return parts within 14 days of delivery and ensure items are returned within 30 days as detailed in the Returns policy.
  6. PartWerx is not responsible for any costs incurred for the fitting of any parts, or any consumables required for the said fitting.
  7. Where a part becomes obsolete NLA and we are unable to locate stock to fulfill your order we will issue a full refund.

4) Pricing

  1. All prices quoted on this website are final but can vary from time to time due to market fluctuations and price increases. Our site contains a large number of products and it is always possible that, despite our best efforts, a product listed may be incorrectly detailed and/or priced.

5) Stock

– Our website does not display any information regarding an items physical stock level. Whilst we try to keep plenty of stock of our most popular items, we do not always have all products on the shelf ready to ship.
– If you need an order by a certain day/date, we strongly recommend you contact a member of our sales team to check the availability of the item(s) you require, and also wait until you have received any ordered items prior to making arrangements to have the part fitted.

6) Intellectual property rights

  1. This website is published by PartWerx and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All website design, text, graphics, the typographical arrangement thereof, and all other material on this website is copyright of PartWerx or our service and technology providers and suppliers.

7) Disclaimer and liability

  1. ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

PARTWERX SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHAT SO EVER, WHETHER CAUSED BY THE ACTS, OMISSIONS OR THE NEGLIGENCE OF VW PARTS INTERNATIONAL, ITS EMPLOYEES OR AGENTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE.

PARTWERX DOES NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON, ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE.

VIEWS EXPRESSED IN USER GENERATED CONTENT, WHETHER ON THIS WEBSITE OR ON OTHER WEBSITES (INCLUDING SUCH CONTENT POSTED ON OTHER WEBSITES USING THIS WEBSITE OR ANY TOOL AVAILABLE THROUGH IT) ARE THE VIEWS OF THE AUTHOR ALONE, ARE NOT THE VIEWS OF PARTWERX UNLESS EXPRESSLY STATED OTHERWISE AND ARE NOT ENDORSED BY PARTWERX. PARTWERX DOES NOT ACCEPT RESPONSIBILITY FOR OR ANY LIABILITY ARISING OUT OF SUCH USER GENERATED CONTENT.

8) Misuse statement

PartWerx reserves the right to prevent your usage of this site if you misuse the contents contained within this website in any manner. PartWerx is the final arbiter as to what shall constitute misuse and its decision will be final.