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Let us Know within 14 days of any intentions to return a part.
Return Within 30 Days.
Return information is important to you the buyer. Important to know what the rules are if there’s an issue..
We offer a full no quibble returns policy (excluding custom made or custom ordered parts unless not as specified)
In the unlikely but not impossible event (we’re all human), you have received the wrong part or there is a problem with your parts, (Any Damages must be reported within 24hrs of delivery) or even if by mistake you ordered the wrong parts. Do not worry, we can hopefully resolve the issue.
If the issue can’t be resolved as above we do offer a full returns policy, we simply ask that parts are returned in an unused, unfitted condition, with the original packaging. They must reach back to us in a re-saleable, new condition, or exactly as sent/received. Any damages should have been reported upon delivery or within 24hrs. Parts are expected back in a brand new state inc any accessories, manuals and complete packaging. Any signs of fitting or use or missing parts, we will not be able to accept for return. Unless we give prior consent.
Please inform us within 14 days of receipt of goods, of any intentions to return any goods/parts and ensure they are returned to us within 30 days. any returns after this time will not be accepted or will be at our sole discretion.
All return postage is to be met by the buyer, unless we have made a mistake, then we are happy to cover postage on a like for like postage service. i.e. same service as we sent the package.
Please contact us in the first instance, we can help and assist with any issue you may be having with a product and a return may not be needed. If a return is needed then we can communicate much easier by messages or phone and may be able to agree on an exchange or have the issue resolved by the manufacturer if that’s the issue.
Please note all parts will be appropriately checked upon return before a refund is made.
Refunds will be made within 48 hours of us receiving a returned item, this allows us time to check and inspect any items if needed. Funds are refunded near instant if you paid via PayPal funds. It can take a few days if your method was a card, even via PayPal.
We are pleased to say we don’t have many returns here at Part Werx, the majority of the small number of returns we do have, are either due to buyer error or the occasional error by us or a manufacturer (we are all only human after all). We understand it’s easy to make a mistake and order the wrong part, so if you believe that may have happened just let us know and we’ll do our best to resolve.
Finance Now Available on Purchases £250 or more.
Get a decision in 30 seconds! Get the Parts you want now, Pay later In Instalments – Flexible Payments with Divido, To Apply simply choose Divido at the Checkout!!
See below for more info
0% Interest Free Finance Is Available
We offer a range of attractive finance packages, on purchases over £250, such as
The application process is simple, you simply select Divido at the checkout as a payment method, it takes around 5 minutes for you to complete and is carried out completely online with a decision made within 30 seconds of completion! As Fast as that.
If you decide to take advantage of our instalment plans, here’s a quick guide to everything you’ll need to know.
Example Part cost £1000
Whether you’ve been looking to mod your vehicle with one of our performance modifications, or to give your car that low look you’ve been craving, one of our Air Lift suspension kits, why not make budgeting for it a little more flexible
For example, you could purchase an Air Lift suspension kit (Ford Focus ST RS Air Lift 3H 3/8″ Management + Performance Series Kit Air Ride) costing £4,249.97 on one of the following options:
10% deposit £425 and credit arranged on the balance of £3,999.97
£382.50 per month for 10 months at 0% interest – total payable £4,249.97
£340.09 per month for 12 months at 12.9% Interest – total payable £4,507.31
£85.46 per month for 60 months at 12.9% Interest – total payable £5,552.68
Who is Eligible for Finance?
Applying for an instalment plan is similar to applying for a new credit card. The details you provide are checked against public registers, such as credit-rating agencies. To increase the chances of acceptance, ideally, you will have a good credit history – (no late payments, CCJ’s, etc) – and meet the following minimum criteria:
How Do I Apply?
Click the Divido box on any product page to use the calculator.
You will then be transferred to Divido’s website to complete the 5 minute application and you’ll get a decision within 30 seconds!.
If you’re application is approved, your order will begin processing and your order will then ship and be delivered to you.